Shipping policy
Shipping Policy
Order Processing:
- Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
- Estimated delivery time: 3-7 business days.
International Shipping:
- We offer international shipping to select countries.
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time: 7-21 business days.
- Please note that international orders may be subject to additional customs fees or import taxes, which are the responsibility of the customer.
Order Tracking:
- Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using the provided link.
Shipping to P.O. Boxes:
- We ship to P.O. Boxes within the United States using USPS.
Shipping to APO/FPO Addresses:
- We ship to APO/FPO addresses using USPS. Delivery times may vary based on the destination.
Lost or Damaged Packages:
- We are not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier to file a claim.
Contact Information:
- If you have any questions or concerns about your order, please contact us at kmbdesigns5@gmail.com